Batery Privacy Policy

Batery collects personal data that users provide directly or that is generated through the use of platform services. This information is used to operate accounts, process transactions, comply with legal obligations, and improve service quality.

Categories of Personal Data Collected

• Full name and date of birth
• Contact details, including email address and phone number
• Residential address and government-issued identification documents
• Financial information, including payment method details and transaction records
• Device information, IP address, and browsing behaviour on the platform
• Communication records with customer support

Protection Measures

Batery applies technical and organisational safeguards to protect personal data against unauthorised access, loss, alteration, or disclosure. These include:

• Encryption of data transmitted over the network
• Restricted internal access based on role and necessity
• Regular security assessments and system monitoring
• Secure storage infrastructure with access controls

User Rights

All users have the following rights with respect to their personal data:

• The right to access personal information held by the platform
• The right to request correction of inaccurate or outdated data
• The right to request deletion of personal data, subject to legal retention obligations
• The right to withdraw consent for processing where consent is the legal basis

Batery acknowledges its obligations under applicable Indian laws and regulatory frameworks governing the collection and processing of personal information online.

Personal data collected by Batery is used for clearly defined and lawful purposes. The platform does not process information beyond what is necessary for the purposes stated in this document.

Purposes of Data Processing

• Account Management: Creating, maintaining, and securing user accounts on the platform
• Transaction Processing: Facilitating deposits, withdrawals, and related financial operations
• Service Improvement: Analysing usage patterns to enhance platform features and user experience
• Marketing Communications: Sending promotional offers, updates, and relevant notifications where users have provided consent
• Analytics: Evaluating platform performance and understanding user behaviour through aggregated data
• Regulatory Compliance: Fulfilling legal obligations, including anti-money laundering (AML) checks, Know Your Customer (KYC) verification, and cooperation with regulatory authorities

All processing activities are carried out on a lawful basis, including consent, contractual necessity, legitimate interest, or legal obligation. Users are informed of the specific basis applicable to each processing activity upon request.

Users of the Batery platform have the right to request access to the personal data held about them at any time. Requests may be submitted through the official support channels available on the website.

Accessing and Updating Data

• Users may review the personal information associated with their account by logging in and navigating to the account settings section.
• Requests to update or correct inaccurate data should be submitted in writing to the support team, along with supporting documentation where required.
• Batery will process valid correction requests within a reasonable timeframe and confirm completion to the user.

Data Deletion

• Users may request the deletion of their personal data by contacting the support team directly.
• Deletion requests will be assessed against applicable legal retention requirements. Certain data may be retained for compliance, dispute resolution, or regulatory reporting purposes even after a deletion request is submitted.
• Where data cannot be deleted in full, users will be informed of the specific reasons and the categories of data that must be retained.

Consent to Security and Payment Processing

By registering and using the Batery platform, users acknowledge and accept that their personal and financial data may be processed by authorised third-party payment service providers as part of transaction verification and security checks. This processing is necessary for the provision of platform services and is conducted in accordance with applicable data protection standards.

The Batery platform is intended exclusively for individuals who are 18 years of age or older. Access to, and use of, the platform by minors is strictly prohibited.

Age Verification

• Batery relies on the information provided by users during registration to determine eligibility.
• The platform cannot independently verify the age of a user without submission of valid identity documents.
• Users are required to provide accurate date of birth information at the time of account creation.

Discovery of a Minor’s Account

• If Batery becomes aware, or has reasonable grounds to believe, that a user is under 18 years of age, the account will be suspended pending investigation.
• Parents or legal guardians who suspect that a minor has registered on the platform are encouraged to contact the support team immediately.
• Upon verified parental or guardian request, any personal data collected from a minor will be permanently deleted from the platform’s systems, subject to applicable legal obligations.

In the course of operating the platform and delivering its services, personal data collected from users may be transferred to, and processed in, countries other than the user’s country of residence. This may occur where Batery’s technology providers, payment partners, or service operators are based outside India.

Basis for Transfer

• By accessing and using the Batery platform, users consent to the transfer of their personal data to countries where the platform’s partners and service providers operate.
• Such transfers are carried out only where adequate protections are in place to ensure the confidentiality and security of personal information.

Partner Obligations

• All third-party partners and service providers who receive personal data are contractually required to maintain appropriate data protection standards.
• Batery does not authorise the use of transferred personal data for purposes beyond those described in this Privacy Policy.
• Users who have concerns about international data transfers may contact the support team for further information.

This Legal Disclaimer forms part of the Privacy Policy and may alter the scope, interpretation, or practical effects of the provisions set out in this document. It applies to all users who have accepted this Privacy Policy, including through signature, electronic acceptance, or any act of accession such as registering an account or continuing to use the platform.

Scope of Application

• The disclaimer applies from the moment a user accepts the terms of this Privacy Policy, whether expressly or by conduct.
• Batery reserves the right to modify the provisions of this document in accordance with changes in applicable law, regulatory guidance, or operational requirements.
• Users will be notified of material changes to this document through the platform’s standard communication channels.

Limitation of Liability

• Batery shall not be liable for any consequences arising from a user’s failure to read or understand the terms of this Privacy Policy.
• The platform’s liability with respect to data processing is limited to actions taken in direct breach of applicable data protection law, subject to the terms set out in the platform’s general Terms and Conditions.

Cookies are small text files that are placed on a user’s device when they visit a website. Batery uses cookies to support the technical operation of the platform and to improve the experience of users during each visit.

Purposes of Cookie Use

• Statistical Analysis: Collecting aggregated data on how users interact with the platform to evaluate performance
• Behavioural Analysis: Monitoring navigation patterns to identify areas for improvement
• Personalisation: Storing user preferences to deliver a more relevant experience on subsequent visits
• Platform Improvement: Using insights from cookie data to update and optimise platform features

Cookie Retention

Cookies placed by the Batery platform are retained for a period of up to 12 months, after which they expire and are removed from the user’s device.

Cookie Management

Users may manage or disable cookies through their browser settings at any time. However, disabling certain cookies may affect the availability or functionality of specific platform features. Continued use of the platform following notification of cookie use constitutes acceptance of this practice.

By accessing, registering on, or continuing to use the Batery platform, users confirm that they have read, understood, and accepted the terms of this Privacy Policy in their entirety.

Current Version

• The version of the Privacy Policy currently published on the Batery website supersedes all previous versions.
• In the event of any conflict or inconsistency between this document and earlier versions, the current published version shall prevail.
• Users are advised to review this document periodically to remain informed of any updates or amendments.

Continued Use as Acceptance

If a user continues to access the platform following publication of an updated Privacy Policy, that continued use constitutes acceptance of the revised terms. Users who do not agree with the terms of the current Privacy Policy should discontinue use of the platform and contact the support team to discuss account closure.

Batery may share personal data with third parties in certain defined circumstances. Any such sharing is conducted lawfully and only to the extent necessary for the stated purpose.

Circumstances for Sharing Personal Data

• Legal Obligations: Where disclosure is required by law, court order, or regulatory authority
• Dispute Resolution: Where personal data is necessary to investigate or resolve a complaint or legal claim
• Contractual Arrangements: Where disclosure is required as part of an agreement with a licensed service provider or partner

Third-Party Recipients

• A list of third-party recipients with whom personal data is regularly shared is available on the Batery website where applicable.
• Where a recipient is not listed, users will be informed of the purpose and scope of any intended disclosure prior to, or at the time of, the transfer.

Consent to Third-Party Disclosure

By submitting personal data through the platform and continuing to use Batery services, users consent to the disclosure of that information to authorised third parties in the circumstances described above. Third parties who receive personal data are required to process it only for the agreed purpose and in compliance with applicable data protection standards.

The Batery platform may contain hyperlinks to external websites operated by third parties. These links are provided for informational or functional purposes and do not constitute an endorsement of the linked site or its content.

Third-Party Privacy Policies

• External websites have their own privacy policies and data handling practices, which are entirely independent of this document.
• Batery has no control over the content, security, or data practices of any third-party website accessed through a link on the platform.
• Users are advised to review the privacy policy of any external website before submitting personal information or engaging with its services.

Limitation of Responsibility

• Batery accepts no responsibility or liability for the collection, use, or disclosure of personal data by third-party websites.
• Any concerns regarding the data practices of an external website should be directed to the operator of that website.