Batery Rules and Regulations in India

By creating an account on the Batery platform, you confirm that you have read, understood, and accepted these terms and conditions in full. These general terms apply to all users accessing the platform from India and establish the legal framework for your use of the services.

User Agreement and Eligibility

• You must be at least 18 years of age to register and use the platform.
• You confirm that your use of this platform is permitted under the laws applicable in your jurisdiction.
• Only one account per person is allowed. Duplicate accounts may result in suspension or permanent closure.
• You are solely responsible for maintaining the confidentiality of your account credentials.

Platform Use

• The platform and all its services are intended strictly for personal, non-commercial use.
• You agree not to engage in any activity that disrupts, damages, or impairs the platform’s functionality.
• Automated access, scraping, or use of bots or scripts on the platform is strictly prohibited.
• Any attempt to manipulate odds, exploit system errors, or engage in fraudulent activity will result in immediate account suspension.

Content Protection

All content available on the platform, including but not limited to graphics, text, software, and betting data, is the intellectual property of Batery or its licensors. Reproduction, distribution, or unauthorised use of any platform content is prohibited without prior written consent.

Modification of Terms

Batery reserves the right to amend, update, or replace any part of these terms at any time. Users will be notified of material changes through the platform or via registered email. Continued use of the services following such notification constitutes your acceptance of the updated terms.

Limitation of Liability

• Batery is not liable for losses arising from technical failures, third-party service disruptions, or force majeure events.
• The platform does not guarantee the uninterrupted availability of any service.
• Users accept full responsibility for all betting and gaming decisions made on the platform.

All betting activity on the platform is governed by the rules outlined in this section. These regulations apply to all sports betting and gaming events available to users in India.

Eligibility to Place Bets

• Only registered users with a verified account in good standing are permitted to place bets.
• Bets may not be placed on behalf of another individual.
• Batery reserves the right to refuse any bet at its discretion, without obligation to provide a reason.

Bet Acceptance

• A bet is considered accepted only once a confirmation is issued by the platform.
• Bets placed after the official start of an event may be voided, subject to the specific rules of the relevant market.
• In the event of a technical error during bet placement, Batery reserves the right to void the transaction.

Betting Limits

Current minimum and maximum limits are displayed at the time of bet placement and may be subject to change.

Calculation of Wins and Losses

• Winnings are calculated by multiplying the accepted stake by the odds confirmed at the time of bet placement.
• Final settlement of bets is based on the official results declared by the relevant governing body for each event.
• In the case of disputed results, Batery will defer to the official ruling of the relevant sports authority.

Betting Restrictions

• Batery may apply individual account limits based on betting patterns or risk assessment.
• Certain markets or events may be restricted for users in specific regions.
• Users who are found to be engaging in arbitrage betting or matched betting strategies may have their accounts limited or closed.

Cancellation Policy

• Once a bet has been confirmed and accepted, it cannot be cancelled by the user.
• Batery may cancel or void a bet in the event of a data feed error, incorrect odds display, or force majeure circumstances.
• Voided bets will result in the return of the original stake to the user’s account.

This section outlines the terms governing all financial transactions on the platform, including deposits, withdrawals, and related procedures for users in India.

Deposits

• All deposits must be made from a payment method registered in your name. Third-party funding is not permitted.
• The minimum deposit amount varies by payment method and is displayed at checkout.
• Funds are credited to your account upon successful confirmation by the payment provider.

Withdrawal Rules

• Withdrawal requests can only be submitted to a payment method previously used for a deposit, subject to the platform’s verification requirements.
• Users must complete identity verification (KYC) before processing a withdrawal.
• Withdrawal requests are processed within the timeframes specified per payment method, as outlined below.

Supported Payment Methods and Timeframes

Processing times are subject to the policies of individual payment providers and may vary.

Fees

• Batery does not charge fees on standard deposits or withdrawals. However, third-party payment providers may apply their own charges.
• Users are advised to consult their payment provider’s fee schedule before initiating a transaction.

Identity Verification (KYC)

As part of the platform’s legal compliance obligations, users are required to complete a Know Your Customer (KYC) verification process. This includes:

• Submission of a valid government-issued photo identification (e.g., Aadhaar card, PAN card, passport)
• Proof of address documentation
• Additional documents may be requested depending on the transaction volume or account activity

Withdrawal requests will not be processed until KYC verification is completed and approved.

Transaction Restrictions

• Deposits and withdrawals must be conducted in accordance with the applicable laws of India.
• Batery reserves the right to place a hold on transactions pending verification or investigation.
• Funds associated with suspicious activity may be frozen pending an internal compliance review.

Cancellation of Transactions

• Deposit transactions cannot be reversed once submitted and confirmed by the payment gateway.
• Withdrawal requests that have not yet been processed may be cancelled by the user through the account dashboard.
• Once a withdrawal is under processing, it cannot be recalled.

Batery is committed to promoting responsible gaming practices among all users. The platform provides a range of tools and resources to help users maintain control over their betting activity.

Available Control Tools

Users can access the following account management tools through the responsible gambling section of their profile:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount deposited into your account.
• Bet Limits: Define the maximum amount you are permitted to wager within a specified period.
• Loss Limits: Restrict the total amount you can lose within a defined timeframe.
• Session Time Limits: Set a maximum duration for individual gaming sessions.
• Cool-off Period: Temporarily suspend your account for a short period if you need a break from betting.
• Self-Exclusion: Request a longer-term exclusion from the platform, ranging from a defined period to permanent closure.

Self-Assessment

Users are encouraged to assess their gambling habits periodically. Indicators that may suggest problematic gambling behaviour include:

• Betting with funds allocated for essential expenses
• Attempting to recover losses through further bets
• Experiencing distress related to gambling activity
• Concealing betting behaviour from family or colleagues

Seeking Assistance

If you or someone you know is experiencing difficulties related to gambling, the following organisations provide confidential support and assistance:

• iGaming Responsible Gambling (iGR): International resources and self-help tools
• Gambling Therapy (www.gamblingtherapy.org): Free online support for problem gambling
• Gamblers Anonymous India: Peer support groups and recovery resources
• National Problem Gambling Helpline: Contact details available through the platform’s responsible gambling page

Batery strongly encourages any user who believes they may have a gambling-related problem to make use of the available tools or seek professional support.

Batery maintains strict compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. All users of the platform are subject to these obligations as a condition of account registration and continued use.

Legal Obligations

The platform operates under international AML standards and is required to:

• Prevent the use of the platform for money laundering or terrorism financing
• Report suspicious transactions to relevant authorities where legally required
• Cooperate fully with law enforcement and regulatory bodies upon request

Identity Verification (KYC)

All users are required to complete a KYC process. This involves:

• Verification of full legal name, date of birth, and residential address
• Submission of valid government-issued identification
• Provision of source of funds documentation where required by the platform’s compliance team

Failure to complete KYC procedures will result in restricted access to deposits, withdrawals, and certain platform services.

Transaction Monitoring

All financial activity on the platform is subject to continuous automated monitoring. The system is designed to detect:

• Unusually large or frequent transactions
• Patterns inconsistent with standard user activity
• Deposits and withdrawals that do not correspond with declared source of funds
• Circular or structured transactions intended to obscure the origin of funds

Suspicious Activity Detection

Batery employs a dedicated compliance team responsible for reviewing flagged transactions. In the event that suspicious activity is identified:

• The account in question may be placed under review and temporarily restricted
• Withdrawal requests may be suspended pending investigation
• Relevant information may be disclosed to competent authorities in accordance with applicable law

Consequences of Policy Violations

Users found to be in violation of AML policies may be subject to:

• Immediate account suspension or permanent closure
• Freezing of account funds pending investigation
• Reporting of relevant account information and transaction data to the appropriate regulatory authorities

Batery does not tolerate any use of its platform for illicit financial activity.

Batery is committed to protecting the personal data of all users in accordance with applicable data protection laws. This section explains what data is collected, how it is used, and the rights available to you regarding your personal information.

Personal Data Collected

The platform collects personal data in the following categories:

• Registration Data: Full name, date of birth, email address, phone number, and residential address
• Verification Documents: Government-issued identity documents provided during KYC
• Financial Data: Payment method details and transaction records
• Usage Data: Betting history, session activity, device information, and IP addresses
• Communications: Records of correspondence between users and the support team

How Your Data Is Used

Collected data is used for the following purposes:

• Account registration and management
• Identity verification and fraud prevention
• Processing of deposits, withdrawals, and bet settlements
• Compliance with AML, KYC, and legal reporting obligations
• Improving platform performance and user experience
• Sending service-related communications and notifications

Data Sharing

Personal data may be shared with:

• Payment processors and financial institutions involved in transaction processing
• Regulatory and law enforcement authorities when required by law
• Third-party service providers operating under contractual data protection obligations

Batery does not sell personal data to third parties for marketing purposes.

Data Retention

Personal data is retained for the period necessary to fulfil the purposes for which it was collected, and as required by applicable legal and regulatory obligations. Account data may be retained for a minimum of five years following account closure.

Your Rights

As a user, you have the following rights with respect to your personal data:

• Access: Request a copy of the personal data held about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request erasure of your data, subject to legal retention requirements
• Restriction: Request that processing of your data be limited in certain circumstances
• Objection: Object to the processing of your data where permitted by law

Requests relating to personal data rights may be submitted through the platform’s support channels.

Batery employs a comprehensive set of technical and organisational measures to protect the platform, user accounts, and all associated transactions from unauthorised access, data breaches, and security threats.

Data Encryption

• All data transmitted between users and the platform is protected using SSL/TLS encryption protocols.
• Sensitive financial and personal data is stored in encrypted form on secured servers.
• Payment information is handled in compliance with applicable data security standards.

Two-Factor Authentication (2FA)

• Users are strongly encouraged to enable two-factor authentication on their accounts.
• 2FA adds a secondary verification step at login, reducing the risk of unauthorised account access.
• This feature is available through the account security settings and is compatible with standard authenticator applications.

Account Monitoring

• All account activity is subject to continuous automated monitoring for signs of suspicious access or unusual behaviour.
• Automated alerts are triggered in the event of login attempts from unrecognised devices or locations.
• Users will be notified of security events affecting their account via registered email or in-platform notification.

Organisational Security Measures

• Access to user data is restricted to authorised personnel on a need-to-know basis.
• Internal systems are subject to regular security audits and vulnerability assessments.
• Staff responsible for handling user data are trained in data protection and security protocols.

User Responsibilities

Users are expected to contribute to the security of their accounts by:

• Using a strong, unique password not shared with other services
• Not sharing login credentials with any third party
• Logging out of accounts when using shared or public devices
• Reporting any suspected unauthorised access to the support team immediately

Batery will never request your password via email or any other communication channel. Any such request should be treated as fraudulent and reported without delay.