Responsible Gaming

Every form of gambling involves the possibility of financial loss. No strategy or experience eliminates this risk entirely. Responsible gaming means staying aware of this fact and making informed decisions at every stage of your play.

Batery encourages all players to approach betting as a form of entertainment, not a source of income. Setting clear boundaries for yourself helps you stay in control and enjoy the experience without affecting your finances or emotional well-being.

Practical principles to follow:

• Set a fixed budget before you start playing and do not exceed it.
• Treat any losses as the cost of entertainment, not as money to recover.
• Take regular breaks during your sessions to maintain a clear perspective.
• Avoid betting under emotional stress, fatigue, or the influence of substances.
• Use the account management tools available on the platform to set deposit, loss, and session limits.
• Keep track of the time and money you spend on gambling each week.
• Never borrow money to fund your betting activity.
• Balance gambling with other hobbies and social activities in your life.

The tools available on Batery are designed to support these principles. You can set limits directly from your account settings at any time.

Gambling addiction can develop gradually, and many people do not notice the signs until the problem has become serious. Being aware of the warning signs is an important step towards protecting yourself and those around you.

The following indicators may suggest a gambling problem is present:

• You spend more time or money on gambling than you originally planned.
• You feel restless or irritable when you try to reduce or stop betting.
• You chase losses by placing more bets to recover money you have lost.
• Gambling has begun to interfere with your work, studies, or personal relationships.
• You hide your gambling activity from family members or close friends.
• You have borrowed or sold possessions to fund your betting.
• Gambling occupies a large portion of your daily thoughts.
• You continue betting despite repeated attempts to stop or cut back.
• You neglect basic responsibilities such as bills, meals, or appointments because of gambling.
• You experience guilt, anxiety, or low mood connected to your betting behaviour.

If you identify with several of these signs, it is important to seek support. Gambling addiction is a recognised condition and professional help is available.

Addressing a gambling problem requires deliberate steps and consistent effort. Batery supports players who need to regain control with a range of practical options and resources.

The following steps can help you manage and overcome betting addiction:

• Use the self-exclusion feature on your account to temporarily or permanently restrict access to gambling.
• Set deposit and loss limits through your account settings to cap your spending.
• Activate session time limits to prevent extended gambling periods.
• Request a cooling-off period if you feel you need a break from the platform.
• Speak openly with a trusted person in your life about the difficulties you are facing.
• Seek professional counselling from a therapist who specialises in behavioural addiction.
• Contact a dedicated gambling helpline for confidential guidance and support.
• Join a peer support group where you can connect with others managing similar challenges.
• Remove payment methods linked to your account if you feel your impulse control is at risk.
• Replace gambling time with structured activities such as exercise, learning, or social engagement.

These steps are most effective when combined. You do not have to address this alone, and reaching out for help is a sign of strength.

Several organisations in India provide professional support for individuals dealing with gambling addiction. Reaching out to these services is a confidential and constructive step towards recovery.

Support organisations available in India:

• iCall (Tata Institute of Social Sciences): A psychological counselling service offering individual sessions for behavioural and mental health concerns, including addiction. Website: icallhelpline.org
• Vandrevala Foundation Helpline: Provides 24/7 free mental health support in multiple Indian languages. Helpline: 1860-2662-345
• NIMHANS (National Institute of Mental Health and Neurosciences): A leading institution in Bengaluru offering outpatient and inpatient treatment for addiction and related disorders. Website: nimhans.ac.in
• Alcoholics Anonymous India (Addiction Support): Hosts peer support group meetings across India for individuals managing addictive behaviours. Website: aaindia.org
• Snehi Foundation: Offers emotional support and counselling services across India for individuals in distress. Helpline: 044-24640050
• iDream (Counselling and De-addiction): Provides counselling, de-addiction services, and support for families affected by behavioural addiction. Website: idreamfoundation.org

All services listed above are independent of Batery. They are listed here solely for the benefit of players seeking external support.

If you are concerned about your gambling behaviour, the Batery support team is available to assist you. The team can guide you through the available responsible gaming tools, help you activate limits, or process a self-exclusion request.

Ways to contact Batery support:

• Live Chat: Available directly on the Batery platform for immediate assistance during operating hours.
• Email: Send a detailed message to the support address listed in your account settings for non-urgent queries.
• Help Centre: Access the FAQ and self-help articles in the Help section of the platform for guidance on account controls and responsible gaming tools.

All responsible gaming requests are treated with full confidentiality. The support team is trained to handle these queries with care and without judgement.